Research                                                        Highlights

Publications include the following:

  • 115 journal articles
  • 5 books
  • 21 book chapters
  • 232 conference proceedings

My articles have appeared in major journals such as theMIS Quarterly, Decision Sciences, Communications of the ACM, Communications of the AIS, Information & Management, Decision Support Systems, and ACM Transactions on Database Systems .

Research                                                        Books

Global Sourcing of Services

Author: Prashant Palvia | Shailendra Palvia
Publisher: Ivy League Pub. (2017)
Language: English
ISBN-10: Coming soon
ISBN-13: Coming soon
Cited/Exported: Palvia, P., Palvia, S. "Global Sourcing of Services". World Scientific Publishing, 2016.

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Managing Global Information Technology : Strategies and Challenges

Author: Prashant Palvia
Publisher: Ivy League Pub. (2007)
Language: English
ISBN-10: 0964838249
ISBN-13: 978-0964838246
Cited/Exported: Palvia, P., Palvia, S.C.J., and Harris, A.L. “Managing Global Information Technology: Strategies and Challenges”. Ivy League Publishing, 2007.

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Global Information Technology and Electronic Commerce

Author: Prashant Palvia | Shailendra Palvia
Editor: Ed Roche
Publisher: Ivy League Pub. (October 17, 2011)
Language: English
ISBN-10: 0964838230
ISBN-13: 978-0964838239
Cited/Exported: Palvia, P., Palvia, S., and Roche, E. "Global Information Technology and Electronic Commerce". Ivy League Publishing, 2002.

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Global Information Technology and Systems management: Key Issues and Trends

Author: Prashant Palvia | Edward Mozley Roche
Editor: Ed Roche
Publisher: Ivy League Pub. (1996)
Language: English
ISBN-10: Not available
ISBN-13: Not available
Cited/Exported: Palvia, P., Palvia, S., and Roche, E. "Global Information Technology and Systems management: Key Issues and Trends". Ivy League Publishing, 1996.

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The Global Issues of Information Technology Management

Author: Prashant Palvia | Shailendra Palvia | Ronald Zigli
Publisher: Idea Group Inc (IGI), (1992)
Language: English
ISBN-10: 1878289101
ISBN-13: 978-1878289100
Cited/Exported: Palvia, S., Palvia, P., and Zigli, R. "The Global Issues of Information Technology Management". Idea Group Publishing, 1992.

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Research                                                 2017-2018 Journal Articles

Trekking the Globe with the World IT Project
Palvia, P., Ghosh, J., Jacks, T., Serenko, A. and Turan
Journal of Information Technology Case and Application Research. Forthcoming. Accepted March 2018

Abstract: An international team of researchers recognized this deep chasm in IS research and embarked on a long and ambitious journey to examine important worldwide IS issues. Given its mission, the project was aptly named “The World IT Project.” The World IT Project has a vast and global scope; it was initiated in 2013 and is now nearing completion.

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An Ideology of IT Occupational Culture: The ASPIRE Values.
Thambusamy, R., and Palvia, P.
Information Systems Frontiers. 20 March, 2018, pp. 1-21

Abstract: Rapid advancements in information and communication technologies (ICT) combined with improvements in socioeconomic standards of living have led to an increase in consumers’ demands for personal services in a variety of industries including healthcare. Despite the tremendous potential of Health Information Technology (HIT), the healthcare industry lags behind in the use of HIT to effectively deliver innovative services. In this study, we combine the capabilities perspective and an adapted Capability-Quality-Performance (CQP) model to investigate the roles service innovation and quality play in the relationship between a healthcare provider’s IT-enabled capabilities and provider performance. We propose that IT-enabled capabilities by themselves do not lead to improved healthcare provider performance. It is how those capabilities are manipulated and utilized that determines the competitive advantage the healthcare provider can gain over its competitors. The theory-based model was empirically tested using a survey of 202 U.S. healthcare organizations. Results of exploratory hypotheses testing showed that service innovation and quality play significant roles in mediating the relationship between IT-enabled capabilities and healthcare provider performance.

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U.S. Healthcare Provider Capabilities and Performance: The Mediating Roles of Service Innovation and Quality
Jacks, T., Palvia, P., Iyer. L., Sarala, R., and Daynes, S.
The DATA BASE for Advances in Information Systems. Volume 49, Issue 1, February 2018, pp. 93-117

Abstract: Many have conjectured that people in the IT occupation are different from non-IT business users and that such differences can lead to negative organizational outcomes. This study investigates how to measure these differences by developing a new, expanded theoretical framework of IT occupational culture (ITOC). This framework includes: Artifacts, Values, and Tacit Assumptions. Values form the core of any culture, and a cohesive set of cultural values is termed an “ideology.” Using a mixed methodology, research was conducted in two parts to develop and measure an ideology of ITOC. A qualitative investigation based on interview data provided evidence of six core values in the ideology: Autonomy in Decision-Making, Structure in Environment, Precision in Communication, Innovation in Technology, Reverence for Technical Knowledge, and Enjoyment at the Workplace (ASPIRE). The quantitative investigation sought to validate the values and ultimately reduced the number of values to five based on factor analysis of survey data: Autonomy in Decision-Making, Structure/Precision, Innovation in Technology, Reverence for Technical Knowledge, and Enjoyment at the Workplace. IT respondents rated these values significantly higher than non-IT business personnel. Our findings have implications for practitioners and researchers and can provide a path to bridge the gap between IT and business users.

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ICT for Socio-Economic Development: A Citizens’ Perspective
Palvia, P., Baqir, N., and Nemati, H.
Information & Management. Vol 55, 2018, pp. 160-176

Abstract: There is a widespread belief that information and communication technologies (ICTs) can play a significant role in the socio-economic development of a developing country. ICT has the potential to affect many aspects of economic and societal activities such as GDP growth, employment, productivity, poverty alleviation, quality of life, education, and healthcare. While the literature provides a myriad of definitions and elements of socio-economic development, the focus tends to be on theoretical conceptualizations from various disciplines and impacts from isolated individual projects. In particular, the impact of ICT on socio-economic development has not been carefully examined from the viewpoint of the ultimate stakeholder, the citizens of a country, who are the final consumers of the technology. This study fills this gap by focusing on the citizens’ view in describing ICT-driven socio-economic development in a developing country. A theoretical framework influenced by the “capabilities approach” was developed to guide this research, and the interpretive stance was used to conduct the study. More specifically, the narrative research method, which is seldom used in IS research but is appropriate for this study, was used. Narratives allow deeper and profound insights into social representations and participants' beliefs about the role of ICT in socio-economic development. Using this methodology, a model of the impact dimensions of socio-economic development is presented.

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Invasion of Privacy by Smart Meters: An Analysis of ConsumerConcerns
Huang, Z., and Palvia, P.
Journal of Information Privacy and Security. Vol 13, No. 3, 2017, pp. 120-136

Abstract: While smart meters offer an innovative way to solve energy problems, they have also brought concerns regarding consumer privacy. In this study, we develop an instrument to measure the consumers’ concerns for information privacy (CFIP) in adopting smart meters, and propose a conceptual model to examine the relationship between privacy concerns, trusting beliefs, risk beliefs, and intention to adopt smart meters. Using both focus group study and survey methods, we show that CFIP can be measured by three dimensions: collection, secondary use, and improper access, and that the effect of CFIP on behavioral intention is fully mediated by risk beliefs.

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The World IT Project: History, Trials, Tribulations, Lessons, and Recommendations
Palvia, P., Jacks, T., Ghosh, J., Licker, P., Livermore, C., Serenko, A., and Turan, A.
Communications of the Association for Information Systems. Vol. 41 , Article 18, Nov. 2017

Abstract: We conceived The World IT Project, the largest study of its kind in the IS field, more than a decade ago. This ambitious mega project with an enormous global scale was formally launched in 2013 and is expected to finish by 2017. Major publications on the project should appear through 2019. The project responded to the pervasive bias in IS research towards American and Western views. What IS research glaringly lacks is a global view that tries to understand the major IS issues in the world in the context of unique cultural, economic, political, religious, and societal environments. The World IT Project captures the organizational, technological, and individual issues of IT employees across the world and relates them to cultural and organizational factors. This first major paper provides the project’s objectives and history, its general framework, governance, important decision points, and recommendations for future researchers based on lessons learned. Ultimately, we hope to provide a world view of IT issues that will be relevant to stakeholders at the firm, national, and international levels. We also invite scholars to send their recommendations for analyzing and writing papers using our vast database.

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Research                                                Edited Proceedings

Research                                             Ph.D. students

Doctoral dissertation committee chair of the following students:

At The University of North Carolina at Greensboro:

  • Ziyue Huang, Expected May 2019
  • Vishal Uppala. Expected May 2018
  • Minoo Modaresnezhad. May 2017. A Longitudinal Study of IT-enabled Crowdsourcing Performance in a Business Context
  • Wiley Brown. May 2016. How Mobile Data Services Influence Quality of Life?
  • Jeff Wall. May 2015. Toward a Behavioral Contingency Theory of Security-Related Corruption Control: Understanding Social Controls
  • Ravi Thambusamy. June 2014. IT-enabled Patient Empowerment.
  • Tim Jacks. June 2012. An Examination of IT Occupational Culture: Interpretation, Measurement, and Impact
  • Naveed Baqir, August 2009. ICTs for Socio-Economic Development in Developing Countries.
  • Praveen Pinjani, August 2007. Diversity in Global Virtual Teams: A Partnership Development Perspective.
  • Vishal Midha, August 2007. Antecedents of Open Source Software Success.

At The University of Memphis:

  • Pamila Dembla. January 2003. The Adoption of Web Based Services in Organizations: A Multilevel Contextual Analysis.
  • Achita Muthitacharoen. May 2002. Thesis title: Evolutionary Acceptance Stages of Internet Adopter: A Decision Making Approach (The Case on the World Wide Web).
  • En Mao. July 2001. Thesis title: Organizational Use and Diffusion of Information Technology in China and an International Comparative Assessment.
  • Choton Basu. July 2000. Thesis title: An Empirical Framework for Transforming Global Organizations through Business Process Reengineering.
  • Murad Akmanligil. May 2000. Thesis title: Strategies for Global Information Systems Development: A Critical Analysis.
  • Toru Sakaguchi, December 1999. Thesis title: Consumer-Oriented Electronic Commerce on the World Wide Web: A comparison of Japanese and U.S. Practices.
  • James Whitworth, May 1999. Thesis Title: Global Information Technology Applications: Use and Impact at the Firm Level.
  • Anil Kumar, June 1997. Thesis title: Global executive Information Systems: Key Issues and Trends.
  • Dong Lim, May 1995. Thesis title: The Inter-Organizational Impact of Electronic Data Interchange on Customer Service: A Field Study.
  • Chechen Liao, May 1994. Thesis title: An Experimental Investigation of End User Modeling Performance Using Conceptual and Relational Data Models.
  • Aaron Patula, May 1994. Thesis title: A Comparison of Example-Based and Rule-Based Knowledge Representation in Commodities Trading Support Systems.

Contact Me

Bryan School of Business and Economics

Office: 426 Bryan Building
Voice: (336)334-4818
E-mail: pcpalvia@uncg.edu